Leaders are generally not conditioned to apologize or admit fault. The “strong leader” image that is quickly (hopefully) becoming history considered this weak. As a former lawyer, I see the legal risk potential in admitting a mistake.
But the harm caused to the team, the people, the brand, and the leader by not being honest and transparent far outweighs antiquated notions of power and liability. I’ve seen this damage first hand and it can be crippling to an organization. Some tips for taking responsibility in the article below. – Dave