Empowering You to transform to the Product Operating Model.
The most impactful product and tech leaders nurture high-trust cultures by integrating business and tech competency, mindfulness, and character development.
We will show you how to transform yourself to lead with authenticity and deliver products that drive business impact.
Why Transform to the Product Operating Model?
Building meaningful products that customers love, but work for your business is really, really hard.
Being a leader transforming an organization to discover and deliver impactful products consistently is even harder.
Transforming to the Product Operating Model (POM) resolves core challenges by fostering alignment, accountability, continuous delivery, and customer-centricity across the organization. It replaces short-term project thinking with long-term product ownership, empowering teams to adapt to change, innovate, and drive sustainable business value.
The core challenges we help you address:
1) Misalignment between Business and Technology
Problem: Teams operate in silos (business vs. engineering) without shared goals, causing delays, rework, and disconnect.
Solution: Aligning cross-functional teams (product, engineering, design, sales, marketing) around shared business outcomes and product metrics, promoting collaboration.
2) Slow Time-to-Money
Problem: Traditional project-based models involve long development cycles with considerable upfront planning, leading to delayed releases.
Solution: Focusing on incremental delivery through agile practices, continuous discovery, and development. Smaller, frequent releases reduce risk and deliver value faster.
3) Short-term Output Focus and Lack of Continuous Value Delivery
Problem: Traditional projects have a fixed timeline and scope, leading to delivery-focused outputs without continuous value creation or iterative improvement.
Solution: The POM model creates accountability for measurable outcomes emphasising long-term ownership of products, ensuring continuous updates and improvements based on market needs and user feedback.
4) Unclear Ownership and Accountability
Problem: In many organisations, responsibility is spread thin across departments, causing confusion over who owns the success or failure of a product.
Solution: Assigning clear accountability to outcome-oriented cross-functional teams, driving a culture of ownership for business outcomes.
5) Low Customer-Centricity
Problem: Traditional models often prioritize internal goals and operational efficiency over customer needs, resulting in misaligned and ineffective product offerings.
Solution: Integrating customer-centricity into the organisational culture through continuous discovery, user research, data-analysis, experimentation and feedback loops to align product strategy with real customer needs.
6) Lack of Performance Metrics and Learning
Problem: Traditional projects focus on completion rather than outcomes, with limited performance metrics tied to customer or business success.
Solution: Focusing on outcome-based metrics (e.g., OKRs, KPIs) and emphasising continuous learning and experimentation to guide product improvements.
7) Inability to Adapt to Change
Problem: Rigid project plans make it difficult for organizations to pivot in response to evolving customer demands or market dynamics.
Solution: Leveraging agile frameworks and Continuous Discovery Habits to maintain adaptability and responsiveness, ensuring the product evolves with the market.
8) Resource and Talent Misallocation
Problem: Project-based models allocate resources temporarily, disrupting momentum when teams are dissolved after project completion.
Solution: Building dedicated, cross-functional teams to foster deeper expertise, ownership, and long-term impact.
9) Inefficient Scaling and Coordination
Problem: As companies grow, managing multiple teams and projects can lead to misalignment and duplication of efforts.
Solution: Establishing product portfolios and well-defined governance structures, ensuring teams align with strategic objectives while maintaining autonomy.
10) Burnout and Low Morale
Problem: Project deadlines, shifting priorities, and a lack of clarity on long-term goals can lead to team burnout and low engagement.
Solution: The POM model promotes empowered teams with a sense of purpose, autonomy, and alignment, improving engagement and morale.
11) Disconnect between Strategy and Execution
Problem: Strategy is often defined at the executive level but poorly communicated or not actionable for operational teams.
Solution: The POM bridges the gap between strategy and execution by aligning product teams with the organization’s strategic goals and enabling a feedback loop between leadership and execution teams.
Our Unique Approach to Technology & Product Leadership Coaching and Digital Transformation:
Grow into a High-Trust Leader with tailored and personalised one-on-one coaching and digital transformation consulting integrating two key dimensions:
Product Operating Model Foundations (Competence Development)
"Great products solve real problems for our users and customers, in ways that our customers love, yet work for our business."
— Marty Cagan, Inspired
The role of senior leaders (CEO, CPO, CTO, VPs, Directors, etc) in product and technology-centric companies is to achieve the organisational vision and strategy, inspire effective execution and scale products and technology that deliver measurable outcomes.
Our coaching sessions and advisory services apply SVPG’s Product Operating Model and Teresa Torres’ Continuous Discovery Habits as transformational principles, concepts, and methodologies to create products and services that customers love while generating exponential value for the organisation.
Our approach empowers leaders to successfully transform at scale:
How they decide which problems to solve
How they solve problems
How they build and deploy
Principle-Driven Leadership Foundations (Character Development)
“A person has integrity when there is no gap between intent and behavior…when he or she is whole, seamless, the same—inside and out. I call this “congruence.” And it is congruence—not compliance—that will ultimately create credibility and trust.
― Stephen M.R. Covey, The Speed of Trust: The One Thing that Changes Everything
Our coaching sessions are uniquely structured around core concepts from The Speed of Trust by Stephen MR Covey and iPEC's Core Energy Coaching approach, mindfulness techniques, and self-discovery practices.
The results will be a strong foundation in three key pillars of effective leadership:
Inner Resilience
Finding and Living Your Values
Leading and Influencing through Foundational Principles
Transformational leadership coaching that inspires radical trust.
Ronnie is Founder, Principal Coach and Advisor at Mindful Leadership Coaching and Consulting. He has over 21 years of experience as a corporate leader, serial entrepreneur, and transformation advisor.
He founded and scaled multiple tech startups (Canada and US) to acquisition (as CEO/CPO). He then joined Almosafer (Dubai, KSA and MENA) as a Digital Product Lead for their main flight products. Over seven years, he matured into the Chief Digital Officer role, leading B2C and B2B products and platforms, design, data analytics, data science, partner platforms, and business process design. During his tenure, Almosafer grew from a scaling startup into a profitable $9 billion enterprise with over 70% market share.
Ronnie’s ethos is rooted in continuous personal evaluation and learning in order to live a life in service to others. After a seismic personal transformation, he developed a deep commitment to helping others find their inner core and purpose, a mission that continues to inspire his work. His coaching integrates SVPG’s Product Operating Model with a profound focus on mindfulness, community, and creating high-trust, psychologically safe cultures. Ronnie holds a Computer Engineering degree and an MBA from the University of Toronto, and is an iPEC-certified Leadership Coach focused on technology leaders and organisations.
The SPEED of TRUST: The One Thing that Changes Everything
- Stephen M.R. Covey
“The first job of a leader—at work or at home—is to inspire trust. It’s to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interactions inspire creativity and possibility.”
“Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.”
Contact us for an introductory call
Feel free to contact us via email or fill out our contact form. We’re excited to work with you and co-create your transformation.
